In this episode, Molly and Vinita are talking to Erin Turner about the power of feedback, and when the right rituals are put in place, it can really drive the feedback culture of that organisation. Erin is a UX leader and organisational psychologist with over 15 years experience. Erin started her career consulting in UX research and design across a range of industries before moving client side to set up and lead various UX and service design teams. Erin passion is in delivering impactful and purposeful design for human centered and empathetic innovation, and helping practitioners build confidence and skill for our coaching and mentoring. We dive into the following themes: Ensue that you're creating a safe space in order to provide feedback. Setting the right context is key when giving feedback Have the mindset that treating any piece of feedback is a gift, good or bad.  If you want to learn more about IxDA Sydney's events and mentorship programs, please visit: www.ixdasydney.org/mentoring