The Exciting World of Revenue Roles - Part 2 (Customer Success)

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Ivey MBA Tech Podcast

Ivey MBA Tech Club

7 episodes

2 days ago

Breaking into a startup or a big tech company post-MBA can feel like a giant mystery. In the coming weeks, you’ll hear from Ivey School of Business alumni that have pivoted into tech roles post-MBA. Our hope is that by listening to their stories you can gain insight into how to make a similar pivot after graduating.

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The Exciting World of Revenue Roles - Part 2 (Customer Success)

Ivey MBA Tech Podcast

27 minutes 1 second

5 years ago

The Exciting World of Revenue Roles - Part 2 (Customer Success)

Today we’re continuing our series on revenue roles by exploring the world of customer success! Our guest is Maheen Memon. She’s an MBA 2010 alumni and a Sr. Customer Success Manager at LinkedIn. She’s also the co-organizer of a meetup group called Customer Success Toronto. You’ll hear her talk about what it’s like to be a customer success manager at a startup (Nulogy) vs a big tech company (LinkedIn), how to leverage your non-tech expertise as an asset, and finally, why customer success is a great gateway into roles like product management.