Dashboard Reporting & Christmas Lights

https://is1-ssl.mzstatic.com/image/thumb/Podcasts112/v4/b3/b4/5d/b3b45d69-69a6-6537-9a2c-43567ba80689/mza_1217897938541456669.jpg/600x600bb.jpg

ITSM Podcast covering Latest Solutions & Best Practices

Gregor Anton, Freelance Consultant with 100+ ITSM/ITAM/CRM Implementations

32 episodes

2 days ago

CV: Gregor has been providing ITSM/ITAM/CRM Best Practices, Latest Solutions, Development, Consulting, Architecture, and Design since 1996, that's 27+ years, 100+ implementations, worldwide, in the UK, Europe, Australia, Singapore, Canada, USA with products such as but not limited to Ivanti Neurons for ITSM/ITAM, Ivanti Service Manager, Saleslogix CRM, HEAT. Disclaimer: Not endorsed by, affiliated with, or sponsored by Ivanti, or Infor. Any use of the software product names is descriptive of product experience/skillset and used to review the mentioned enterprise software products.

Technology

RSS

All content for ITSM Podcast covering Latest Solutions & Best Practices is the property of Gregor Anton, Freelance Consultant with 100+ ITSM/ITAM/CRM Implementations and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.

Technology

https://d3t3ozftmdmh3i.cloudfront.net/production/podcast_uploaded_episode400/14632205/14632205-1633384534566-59195b0d79bf3.jpg

Dashboard Reporting & Christmas Lights

ITSM Podcast covering Latest Solutions & Best Practices

3 minutes 17 seconds

3 years ago

Dashboard Reporting & Christmas Lights

DISCLAIMER: Not endorsed by, affiliated with, or sponsored by Ivanti. Any use of the software product names is descriptive of product experience/skillset or used to review the ITSM and CRM products. Jingle bells, jingle bells.. WAIT, say what? Christmas Lights? What do Christmas Lights have to do with ITSM products such as Ivanti HEAT Neurons?? EVERYTHING!!!

https://itchronicles.com/business-metrics/itsm-esm-christmas-lights/

If your dashboards aren't lighting up like a Christmas tree, and yes I mean green for good and red for bad, for your KPIs and Metrics, including Hours of Operation Calculations, Averages, Percentages, Trends, and complex groupings, then you need to listen to this podcast!