Plugged In: The SIAM Fix

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ITIL® 4 Unplugged - Simplifying IT Service Management

Con Punto y Koma

20 episodes

4 days ago

ITIL 4 Unplugged breaks down ITIL concepts, best practices, and real-world applications in a way that’s engaging, easy to understand, and fun! Whether you’re preparing for the ITIL Foundation exam or looking to improve your IT service management skills, this podcast helps you turn ITIL theory into real-world success—without the boring textbook talk. This podcast is for educational and awareness purposes only and is based on ITIL® 4 best practices. ITIL® is a registered trademark of PeopleCert. All rights reserved.

All content for ITIL® 4 Unplugged - Simplifying IT Service Management is the property of Con Punto y Koma and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.

Plugged In: The SIAM Fix

ITIL® 4 Unplugged - Simplifying IT Service Management

17 minutes

3 months ago

Plugged In: The SIAM Fix

When services break and no one takes the blame, it’s time for a new approach. Tyler and Jessica unpack Service Integration and Management—what it is, why it matters, and how it transforms supplier chaos into coordinated service delivery. Featuring the return of Islarico, this episode shows how SIAM fixes more than just processes—it fixes trust.