In this episode of ITIC Insight, ITIC's Marketing Director, Emma Leworthy, interviews Claims Director Mark Brattman regarding recent claims published in the Claims Review, of which Mark is also the Editor. The Claims Review is a series of case studies that have been paid by ITIC or where assistance has been rendered.

Mark provides invaluable insight into recent claims and pitfalls that members should be aware of, which may occur in their businesses. The Claims Review is published twice a year. To read the series of case studies published in issue 48, please visit the ITIC website.