Worried about the personal risks when your phone and your digital identity, falls into the wrong hands? This episode of Everything Counts dives deep into the realities of phone theft and the ripple effects it can have on your banking, social media, passwords and more. Join host Motheo Khoaripe as he chats with Kevin Hogan, Head of Fraud Risk at Investec and cybersecurity expert Anna Collard to uncover how fraudsters gain access, the myths about phone security and the vital steps you must take immediately to secure your money and digital life. Learn about the importance of long passwords, biometric security, virtual cards for safer online shopping, spotting phishing scams, managing your digital footprint and using tools like remote wipe and password managers. Discover why acting fast, staying vigilant and adopting good digital habits can keep you one step ahead of fraudsters. Whether you’ve experienced phone theft or want to safeguard your digital world before it happens, this episode empowers you to protect what matters most. 00:00 Introduction 01:20 What do you do if your phone is stolen? 02:00 Phone security isn’t bulletproof: weak passwords are common 03:00 How to keep your phone secure: Strong passwords and facial recognition 04:00 Delink stolen device from your banking accounts 05:00 How fraudsters use your WhatsApp, iTunes and social media accounts 06:00 What do fraudsters look for once they have your phone? 07:30 Security tips for online shopping 10:00 The risks of using a credit card 10:40 What are virtual cards and how do virtual cards work? 12:00 How can you check if a website is legit? 13:00 Why you shouldn’t use instant EFT payments 15:00 Everyday habits that can lead to digital security risks 16:10 Don’t conduct financial transactions in public 16:35 Risk of not updating software 18:00 What is NFC and how does it work? 18:30 Paying using Apple Pay or Google Wallet 20:15 How secure are biometrics features on your phone? 21:00 Remote wipe function: What it is and how does it work? 22:00 What is a faraday pouch? 22:40 How to keep your email account safe 23:45 ISPs in South Africa don’t have 2FA for email 24:30 The value of a password manager 26:15 Digital mindfulness: How to stay safe online 27:00 The threat of social engineering 29:15 Update your passwords and change your passwords regularly 30:30 Conclusion