Welcome to the first episode of The Payments Exchange mini-series. Over the course of four episodes, we will explore the payments ecosystem across the African continent with Crown Agents Bank and a guest expert. In this episode, Chris Partridge, VP & Head of Bank and Non-Bank Financial institutions at Crown Agents Bank, and Mark O'Sullivan, CEO of IPT Africa dive into the dynamic landscape of payment systems in Africa, highlighting the current trends and challenges shaping the industry and its prospects. From mobile money to digital wallets, they uncover the key factors driving change and discuss the implications for businesses, consumers, and policymakers.