In this episode, host Sandy Vance chats with Mike Stover, the Director of Product Management at Concord Technologies, about Concord’s straight-through processing system for healthcare. Research shows that manual processing creates billions of dollars of waste. Straight-through processing, which started in the financial industry, is a touchless approach to data management. It reduces admin burden by simplifying document processing and allowing customers to rapidly clear data from a document or inbox.

In this episode, they talk about:

• The story behind straight-through processing and what it looks like for healthcare 

• Straight-through processing can help the healthcare industry using:

• Secure document exchange

• Classify documents

• Pull and transform information

• Validating data and information

• What is the ROI of implementing this system?

• How Concord allows customers the opportunity to customize their experience

• Collaborative STP and how Concord will use it to partner with other tech companies

A Little About Mike:

Mike has spent 20 years working in the digital fax and intelligent document processing space.  He joined Concord in March of 2023 and is the Director of Product Management for Concord Technologies. Mike brings his expansive knowledge of a myriad of distinct enterprise scale fax environments and customer interoperability needs and requirements to set the course for the Concord Connect platform of the future.   He holds a B.S. in Management Information Systems from the University of Arizona.