#socialmediamanager #communitymanager #business #marketing
Many of you are growing your team, and have figured out the importance of hiring the correct person for the correct job.
Hiring for the wrong position when it comes to a #communitymanageand/or #socialmediamanagercan be detrimental.
Hi, i’m cally, from the international institute of digital #marketing. Let’s break down both of these roles so you can make sure you hire right the first time.
Identifying the difference is as easy as answering one simple question:
Who is your [social media/community] manager talking to?
If you can’t define who your new hire is talking to, chances are that position is not well defined, and it should be fleshed out a little more.
#socialmediamanagers and #communitymanages both strive to provide a human element to a company’s online presence and can often use the same social media platform to do so… but when push comes to shove, they speak to entirely different groups.
#socialmediamanagers speak to an audience on behalf of your company…
An audience as a specific group of people who are targeted recipients of your message.
#communitymanages, on the other hand, speak to… well… your community!
A community is “a specific group of people who have developed relationships around a strong common interest.”
Let’s dive a little deeper into this, shall we?
A #communitymanage’s main function is to create a healthy environment for members to connect with each other and facilitate, strengthen, and those relationships. Their job isn’t to directly broadcast #marketing messages, but to help members talk to each other.
#socialmediamanagers specialize creating a strong online presence for a brand by creating, distributing, and curating engaging content for an audience. Their main role is to connect with customers and potential customers and offer some sort of value in return for the members’ attention.
For more information, visit www.iidm.world
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