In the Hot Seat with Steven Abel

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Insurance Unplugged with Lisa Wardlaw

Lisa Wardlaw

80 episodes

4 days ago

"Insurance Unplugged," offers a candid look behind the scenes of the insurance industry. Host Lisa Wardlaw brings a wealth of experience from numerous C-suite roles, including CFO, COO, CSO, and Chief Digital Officer within the insurance sector. She interviews C-suite guests about the real #nohype practical matters in insurance from applying AI to cutting through the fog on developing trends for the insurance industry at large.

Technology

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Technology

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In the Hot Seat with Steven Abel

Insurance Unplugged with Lisa Wardlaw

43 minutes 29 seconds

3 months ago

In the Hot Seat with Steven Abel

In this episode of Insurance Unplugged, host Lisa Wardlaw and guest Steve Abel discuss the challenges and evolution of Software as a Service (SaaS) in the business landscape. They explore the symptoms of SaaS sprawl, the importance of data management, and the need for business leaders to trust their instincts when making technology decisions. The conversation also highlights the shift from traditional consulting to co-building solutions, emphasizing the value of collaboration between business and technology professionals. Steve shares insights on reclaiming the P&L in technology investments and the future of curated solutions versus custom solutions.

Takeaways

SaaS is facing significant challenges and may be considered broken.

The importance of understanding the right amount of SaaS for business needs.

Data management is critical in leveraging SaaS solutions effectively.

Business leaders should recognize symptoms of SaaS sprawl and prescription fatigue.

Trusting instincts is essential for making informed technology decisions.

The shift from consulting to co-building solutions is transforming the industry.

Reclaiming the P&L is crucial for assessing technology investments.

Curated solutions can be more effective than custom solutions.

Collaboration between business and technology professionals is key to success.

The future of technology in business lies in understanding and solving specific problems.

Sound Bites

"SaaS is broken or SaaS is dying."

"Don't give it away."

"You can swap them out."

"Why are we spending this much money?"

"Pay attention to your instincts."

"You seem like you do technology."

"Ask the hard questions."

"Trust your impressive instincts."

Chapters

00:00 Introduction to SaaS Challenges

03:09 The Evolution of SaaS and Its Impact

05:46 Identifying SaaS Sprawl and Its Symptoms

08:54 The Role of Data in SaaS Solutions

11:58 Recognizing Prescription Fatigue in Technology

15:04 The Importance of Instincts in Technology Decisions

18:00 The Shift from Consulting to Co-Building

21:05 Reclaiming the P&L in Technology Investments

24:08 Curated Solutions vs. Custom Solutions

27:11 The Future of Technology in Business

30:06 Call to Action for Business Leaders