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Insurance Intelligence Podcast
J.D. Power
31 episodes
3 days ago
Insurance Intelligence is a monthly podcast that dives into the insurance customer experience. Join J.D. Power industry experts Stephen Crewdson, Craig Martin, Mark Garett and host Michael Vermillion for conversations that highlight our latest insurance customer data and news effecting the industry.
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Business
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All content for Insurance Intelligence Podcast is the property of J.D. Power and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Insurance Intelligence is a monthly podcast that dives into the insurance customer experience. Join J.D. Power industry experts Stephen Crewdson, Craig Martin, Mark Garett and host Michael Vermillion for conversations that highlight our latest insurance customer data and news effecting the industry.
Show more...
Business
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Bundling (and Unbundling) Trends | Ep 17
Insurance Intelligence Podcast
20 minutes 5 seconds
2 months ago
Bundling (and Unbundling) Trends | Ep 17

In this episode, hosted by Michael Vermillion, we are joined by Steve Crewdson, Mark Garrett and Craig Martin from J.D. Power to explore current trends in bundling and unbundling auto and home insurance. This episode dives into what drives customers to unbundle, how carriers view bundlers, what consumers should think about when it comes to bundling, and what carriers can do to attract and retain bundlers.Time stamps:(02:10) – Exploring whether bundling is a good or bad thing for consumers.(04:24) – Bundling attractiveness from a carrier point of view.(05:23) – The current state of bundling.(08:53) – How premium increases have impacted bundling and an exploration of bundling differences by demographics.(13:18) – The future of bundling.(16:02) – How smart carriers are approaching bundling.This episode provides practical insights into current and future trends around customer bundling and unbundling of their auto and home insurance policies. Listeners will hear actionable tips for how they can shift their service strategy to better focus on and retain bundled customers.Subscribe now for more expert insights and to stay ahead in the ever-evolving insurance landscape!

Insurance Intelligence Podcast
Insurance Intelligence is a monthly podcast that dives into the insurance customer experience. Join J.D. Power industry experts Stephen Crewdson, Craig Martin, Mark Garett and host Michael Vermillion for conversations that highlight our latest insurance customer data and news effecting the industry.