Hosted by Eddie Price, founder of Jenesis Software and agency owner with over 30 years of experience, this podcast is packed with proven strategies, success stories, and real-world insights to help you build a high-performing agency that doesn’t burn you out.
Eddie got his start in insurance back in 1989. Since then, he’s started, bought, sold, and scaled multiple agencies—and helped hundreds of other owners do the same. In 1999, he founded Jenesis Software, an agency management system designed specifically for independent insurance agents. Built by an agent, for agents, Jenesis helps you save time, simplify your workflows, and scale your business without sacrificing client service or quality of life.
Each week on the podcast, you’ll hear from real agency owners and industry experts who are successfully navigating the same challenges you face: staffing, marketing, retention, automation, technology, profitability, and more. Whether you’re a solo agent or leading a growing team, this show is here to equip you with the tools and mindset you need to thrive.
If you’ve ever asked yourself…
How can I grow my agency without working longer hours?
What systems do successful agency owners use to stay organized?
How do I get my team to perform consistently?
What should I automate vs. outsource?
Which agency management system will truly support my goals?
...then you’re in the right place.
Eddie’s approach is practical, no-fluff, and focused on helping you make smart, sustainable moves in your agency. His passion is helping agents succeed not just financially, but personally—because you deserve to enjoy the business you’ve built.
Want to simplify your operations and scale with confidence?
👉 Visit jenesissoftware.com and click the orange button to book your free demo. See how Jenesis can help you work smarter, serve better, and finally feel in control of your business.
Follow the Insurance Agency Success Podcast and get ready to grow your agency, increase your freedom, and build something you’re proud of.
All content for Insurance Agency Success is the property of Eddie Price and is served directly from their servers
with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Hosted by Eddie Price, founder of Jenesis Software and agency owner with over 30 years of experience, this podcast is packed with proven strategies, success stories, and real-world insights to help you build a high-performing agency that doesn’t burn you out.
Eddie got his start in insurance back in 1989. Since then, he’s started, bought, sold, and scaled multiple agencies—and helped hundreds of other owners do the same. In 1999, he founded Jenesis Software, an agency management system designed specifically for independent insurance agents. Built by an agent, for agents, Jenesis helps you save time, simplify your workflows, and scale your business without sacrificing client service or quality of life.
Each week on the podcast, you’ll hear from real agency owners and industry experts who are successfully navigating the same challenges you face: staffing, marketing, retention, automation, technology, profitability, and more. Whether you’re a solo agent or leading a growing team, this show is here to equip you with the tools and mindset you need to thrive.
If you’ve ever asked yourself…
How can I grow my agency without working longer hours?
What systems do successful agency owners use to stay organized?
How do I get my team to perform consistently?
What should I automate vs. outsource?
Which agency management system will truly support my goals?
...then you’re in the right place.
Eddie’s approach is practical, no-fluff, and focused on helping you make smart, sustainable moves in your agency. His passion is helping agents succeed not just financially, but personally—because you deserve to enjoy the business you’ve built.
Want to simplify your operations and scale with confidence?
👉 Visit jenesissoftware.com and click the orange button to book your free demo. See how Jenesis can help you work smarter, serve better, and finally feel in control of your business.
Follow the Insurance Agency Success Podcast and get ready to grow your agency, increase your freedom, and build something you’re proud of.
Strategic Expansion to $35 Million with Multiple Physical Locations | Miles Butler | Ep 2
Insurance Agency Success
43 minutes 4 seconds
5 months ago
Strategic Expansion to $35 Million with Multiple Physical Locations | Miles Butler | Ep 2
Does your agency's growth strategy focus on expanding its physical presence through acquiring new locations and team members?
Miles Butler of Able Insurance Agency highlights the advantages of multiple locations, including improved accessibility for clients, more opportunities for customer service, and enhanced online visibility through local SEO.
Able Insurance’s Journey Through the Generations:
(00:10:37) Enhancing Accessibility Through Local Agency Office Locations
(00:13:18) Ensuring Reliable Team Members Across Multiple Offices
(00:18:09) Specialized Staffing and Carrier Acquisition Challenges
(00:21:09) Dynamic Marketing Investments for Insurance Agencies
(00:28:57) Enhancing Customer Experience Through Technology Adoption
(00:38:00) Ethical Customer Relationships in Insurance Industry
(00:38:30) Ethical Customer-Centric Business Strategies
Overcoming Obstacles in the Insurance Industry: Team, Carriers, and Communication
Although Miles has been working and growing the business full-time over the past 10 years, he credits his grandfather and father for establishing a strong initial footprint for the family business. With multiple locations, several brand names beginning with “A”, and a book worth $35MM in premium, he says attracting qualified team members, securing the right carriers, and maintaining effective communication, particularly in coastal areas with unique insurance needs are ongoing challenges.
Able Insurance’s marketing strategies are diverse, combining traditional advertising with SEO efforts, and Miles advises patience and consistent investment over a long period of time before evaluating whether one tactic is working or not. The agency remains committed to a customer-centric approach, prioritizing long-term relationships and moral integrity over short-term gains, and leveraging technology to improve customer satisfaction and operational efficiency.
"You have to meet them where they are. You have to understand their needs. Their ability to pay or not to pay is not something that the majority of people are making that conscious decision. They're out there doing their best." - Miles Butler
Advice & Strategy For Insurance Agency Owners:
Additional locations provide an improved local presence and more opportunities for customer service
Maintain reliable team members in each office to handle unexpected emergencies
Invest in marketing strategies like billboards and online advertising for effective lead generation, they all work cohesively to establish your agency as top-of-mind
Leverage technology to streamline processes and enhance customer experience
Prioritize customer satisfaction and retention over short-term gains
Reject policies that do not align with the customer's best interests to maintain moral integrity
Build trust and positive relationships with customers by treating them with empathy and respect
Connect with Eddie Price and Jenesis Software:
LinkedIn: https://www.linkedin.com/in/eddierprice/
The Perfect Insurance Agency Book: https://www.amazon.com/Perfect-Insurance-Agency-Changes-Success/dp/0578485753
Agency Management Software: https://www.jenesissoftware.com/
Book Your Demo of Jenesis Software today: https://www.jenesissoftware.com/request-demo-2/
YouTube: https://www.youtube.com/@JenesisSoftware
Connect with Miles Butler of Able & Atlantic Coast Insurance Agencies:
LinkedIn: https://www.linkedin.com/in/miles-butler-379038206/
Atlantic Coast Insurance Agency: https://atlanticcoastautonc.com/
Able Insurance Agency: https://ableautoinsurance.com/
Video editing & podcast management by www.podcastabundance.com
Insurance Agency Success
Hosted by Eddie Price, founder of Jenesis Software and agency owner with over 30 years of experience, this podcast is packed with proven strategies, success stories, and real-world insights to help you build a high-performing agency that doesn’t burn you out.
Eddie got his start in insurance back in 1989. Since then, he’s started, bought, sold, and scaled multiple agencies—and helped hundreds of other owners do the same. In 1999, he founded Jenesis Software, an agency management system designed specifically for independent insurance agents. Built by an agent, for agents, Jenesis helps you save time, simplify your workflows, and scale your business without sacrificing client service or quality of life.
Each week on the podcast, you’ll hear from real agency owners and industry experts who are successfully navigating the same challenges you face: staffing, marketing, retention, automation, technology, profitability, and more. Whether you’re a solo agent or leading a growing team, this show is here to equip you with the tools and mindset you need to thrive.
If you’ve ever asked yourself…
How can I grow my agency without working longer hours?
What systems do successful agency owners use to stay organized?
How do I get my team to perform consistently?
What should I automate vs. outsource?
Which agency management system will truly support my goals?
...then you’re in the right place.
Eddie’s approach is practical, no-fluff, and focused on helping you make smart, sustainable moves in your agency. His passion is helping agents succeed not just financially, but personally—because you deserve to enjoy the business you’ve built.
Want to simplify your operations and scale with confidence?
👉 Visit jenesissoftware.com and click the orange button to book your free demo. See how Jenesis can help you work smarter, serve better, and finally feel in control of your business.
Follow the Insurance Agency Success Podcast and get ready to grow your agency, increase your freedom, and build something you’re proud of.
