Hosted by Eddie Price, founder of Jenesis Software and agency owner with over 30 years of experience, this podcast is packed with proven strategies, success stories, and real-world insights to help you build a high-performing agency that doesn’t burn you out.
Eddie got his start in insurance back in 1989. Since then, he’s started, bought, sold, and scaled multiple agencies—and helped hundreds of other owners do the same. In 1999, he founded Jenesis Software, an agency management system designed specifically for independent insurance agents. Built by an agent, for agents, Jenesis helps you save time, simplify your workflows, and scale your business without sacrificing client service or quality of life.
Each week on the podcast, you’ll hear from real agency owners and industry experts who are successfully navigating the same challenges you face: staffing, marketing, retention, automation, technology, profitability, and more. Whether you’re a solo agent or leading a growing team, this show is here to equip you with the tools and mindset you need to thrive.
If you’ve ever asked yourself…
How can I grow my agency without working longer hours?
What systems do successful agency owners use to stay organized?
How do I get my team to perform consistently?
What should I automate vs. outsource?
Which agency management system will truly support my goals?
...then you’re in the right place.
Eddie’s approach is practical, no-fluff, and focused on helping you make smart, sustainable moves in your agency. His passion is helping agents succeed not just financially, but personally—because you deserve to enjoy the business you’ve built.
Want to simplify your operations and scale with confidence?
👉 Visit jenesissoftware.com and click the orange button to book your free demo. See how Jenesis can help you work smarter, serve better, and finally feel in control of your business.
Follow the Insurance Agency Success Podcast and get ready to grow your agency, increase your freedom, and build something you’re proud of.
All content for Insurance Agency Success is the property of Eddie Price and is served directly from their servers
with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Hosted by Eddie Price, founder of Jenesis Software and agency owner with over 30 years of experience, this podcast is packed with proven strategies, success stories, and real-world insights to help you build a high-performing agency that doesn’t burn you out.
Eddie got his start in insurance back in 1989. Since then, he’s started, bought, sold, and scaled multiple agencies—and helped hundreds of other owners do the same. In 1999, he founded Jenesis Software, an agency management system designed specifically for independent insurance agents. Built by an agent, for agents, Jenesis helps you save time, simplify your workflows, and scale your business without sacrificing client service or quality of life.
Each week on the podcast, you’ll hear from real agency owners and industry experts who are successfully navigating the same challenges you face: staffing, marketing, retention, automation, technology, profitability, and more. Whether you’re a solo agent or leading a growing team, this show is here to equip you with the tools and mindset you need to thrive.
If you’ve ever asked yourself…
How can I grow my agency without working longer hours?
What systems do successful agency owners use to stay organized?
How do I get my team to perform consistently?
What should I automate vs. outsource?
Which agency management system will truly support my goals?
...then you’re in the right place.
Eddie’s approach is practical, no-fluff, and focused on helping you make smart, sustainable moves in your agency. His passion is helping agents succeed not just financially, but personally—because you deserve to enjoy the business you’ve built.
Want to simplify your operations and scale with confidence?
👉 Visit jenesissoftware.com and click the orange button to book your free demo. See how Jenesis can help you work smarter, serve better, and finally feel in control of your business.
Follow the Insurance Agency Success Podcast and get ready to grow your agency, increase your freedom, and build something you’re proud of.
Maximizing Agency Credibility with Physical Locations and Reputation Management Services | EP 6
Insurance Agency Success
30 minutes
1 month ago
Maximizing Agency Credibility with Physical Locations and Reputation Management Services | EP 6
Curious if you should go 100% remote or have physical locations?
Unsure how much emphasis should be put on Google reviews and staff training?
Reputation management, the impact of physical locations on agency credibility and visibility, and the broad skill set (and constant improvement of those skills) required of agency owners are all pillars of discussion on today’s episode.
(00:28:00) "I think now people have to, when they start out, I believe they've got to invest some money in marketing for the long run. I think if you just sit tight for too long and then don't invest any money in growth, then that's what you're going to get. You're not going to get any growth." - Eddie Price
Alex Hernandez has been in the insurance business for 45 years and is now the owner of 3 locations of “The Insurance Shop” in Texas. He highlights the importance of his local presence through brick-and-mortar locations for his insurance agency offices, citing that his customers prefer face-to-face interactions.
The Power of Agent Training and Face-to-Face Interactions
Being an agency owner requires a diverse skill set encompassing insurance knowledge, marketing, hiring, training, and customer interaction. Eddie and Alex discuss the importance of having a wide range of skills to succeed in the insurance business, including not just insurance knowledge but also business management, marketing, and employee training.
Both agree that running multiple locations can be beneficial for growth, but it comes with challenges such as staffing and maintaining consistency. This conversation sheds light on the complexities of being an agency owner and the skills required to navigate the industry successfully.
Tap Into the Growth Potential for Your Insurance Agency
(00:00:02) Face-to-Face Interactions in Insurance Agency Growth
(00:10:00) Strategic Growth through Local Establishments and Presence
(00:16:33) Enhancing Online Presence Through Google Reviews
(00:20:17) Comprehensive Training for Insurance Agency Success
(00:21:22) Navigating the Complexities of Agency Ownership
(00:25:02) Shift from Instant to Long-Term Insurance Marketing
Business Strategy & Takeaways for Insurance Agency Owners:
Despite the trend toward 100% remote operations, physical locations enhance your local presence and can bolster your agency’s reputation and attract clients
Google reviews can make a big impact on your agency’s credibility and viability, so focus on providing excellent customer service to encourage positive reviews and manage your online reputation effectively.
Whether you’re starting a new agency or expanding an existing one, prioritize training for yourself and your team. Consider starting with a captive agency for structured training programs that cover both insurance knowledge and business operations.
Being a successful agency owner requires a diverse skillset beyond insurance expertise, so as you focus on improving your skills in marketing, business management, employee management, and training others, your likelihood of long-term success and growth improves.
Connect with Eddie Price and Jenesis Software:
LinkedIn: https://www.linkedin.com/in/eddierprice/
The Perfect Insurance Agency Book: https://www.amazon.com/Perfect-Insurance-Agency-Changes-Success/dp/0578485753
Agency Management Software: https://www.jenesissoftware.com/
Book Your Demo of Jenesis Software today: https://www.jenesissoftware.com/request-demo-2/
YouTube: https://www.youtube.com/@JenesisSoftware
Connect with Alex Hernandez:
LinkedIn: https://www.linkedin.com/in/alex-hernandez-3ab57759/
The Insurance Shop: https://insuranceshoptx.com/
Insurance Agency Success
Hosted by Eddie Price, founder of Jenesis Software and agency owner with over 30 years of experience, this podcast is packed with proven strategies, success stories, and real-world insights to help you build a high-performing agency that doesn’t burn you out.
Eddie got his start in insurance back in 1989. Since then, he’s started, bought, sold, and scaled multiple agencies—and helped hundreds of other owners do the same. In 1999, he founded Jenesis Software, an agency management system designed specifically for independent insurance agents. Built by an agent, for agents, Jenesis helps you save time, simplify your workflows, and scale your business without sacrificing client service or quality of life.
Each week on the podcast, you’ll hear from real agency owners and industry experts who are successfully navigating the same challenges you face: staffing, marketing, retention, automation, technology, profitability, and more. Whether you’re a solo agent or leading a growing team, this show is here to equip you with the tools and mindset you need to thrive.
If you’ve ever asked yourself…
How can I grow my agency without working longer hours?
What systems do successful agency owners use to stay organized?
How do I get my team to perform consistently?
What should I automate vs. outsource?
Which agency management system will truly support my goals?
...then you’re in the right place.
Eddie’s approach is practical, no-fluff, and focused on helping you make smart, sustainable moves in your agency. His passion is helping agents succeed not just financially, but personally—because you deserve to enjoy the business you’ve built.
Want to simplify your operations and scale with confidence?
👉 Visit jenesissoftware.com and click the orange button to book your free demo. See how Jenesis can help you work smarter, serve better, and finally feel in control of your business.
Follow the Insurance Agency Success Podcast and get ready to grow your agency, increase your freedom, and build something you’re proud of.
