Salesforce is making bold changes that every customer needs to pay attention to. In this episode of Insights for IT Negotiations, UpperEdge’s Adam Mansfield joins Kylie Chisholm to unpack the upcoming 6% price increase, the evolving AgentForce pricing models, and Slack’s shift toward higher-cost enterprise editions.

They explore what’s really driving these updates, how they impact your current agreements, and what actions you should take now to maintain leverage, especially with Dreamforce around the corner.

Key Topics:

• Why Salesforce is raising prices and how customers are reacting
• What to know about AgentForce pricing models and AI consumption risks
• Slack’s price increase and its role in Salesforce’s bundling strategy
• Practical steps to prepare for renewal negotiations

Resources

PODCAST – Salesforce Announces August Price Hikes & New AgentForce & Slack Plans: Here’s What You Must Do Now

BLOG - Salesforce Increasing Pricing and Adding Agentforce Options: What Customers Need to Know Now

If you’re a Salesforce customer, these changes are coming. This episode will help you get ahead of them. Learn more about how UpperEdge can help here.