How do you transform Accounts Receivable into a strategic, customer-facing function while leveraging AI and technology to drive impact?
In this episode of Inside the CFO Office, I speak with Tracy Mitchell, Director of Accounts Receivable at Trinity Logistics, about exactly that.
Tracy’s career journey—from AP and billing roles to leading AR for a global logistics firm—gives her a unique perspective on building resilient AR teams that balance people, processes, and technology. She shares practical insights on driving efficiency, collaborating with Sales, and embracing AI in credit & collections.
Here’s what we unpacked in this episode:
One insight from Tracy that really stood out:“AR leadership isn’t just about numbers — it’s about building strong partnerships, embracing technology, and leading with emotional intelligence.”
If you’re leading AR, credit & collections, or exploring how AI and digital transformation are reshaping finance operations, this episode is packed with actionable takeaways.