This podcast episode is a deep dive into the mechanics, value, and structure of the Level 10 (L10) Meeting, a core component of the Entrepreneurial Operating System (EOS). The hosts break down not only how an L10 meeting functions but also why it's essential for maintaining strategic alignment, accountability, and consistent communication in a company. They cover everything from setting the tone with a “segue” to managing a live issues list, all with the goal of transforming low-value internal meetings into strategic sessions rated a "10" by participants.
The episode emphasizes consistency, team vulnerability, and rhythm as critical elements of success. The conversation is energetic, filled with real-world examples and actionable tips, making it especially valuable for leaders adopting or optimizing EOS in their organizations.
Key Topics:
- Purpose and structure of Level 10 (L10) meetings.
- Role of EOS (Entrepreneurial Operating System) in driving accountability.
- Meeting cadence and rhythm as the heartbeat of an organization.
- Practical walkthrough of the L10 agenda.
- Building and managing a living issues list.
- Tips for engagement, team health, and scaling L10s across departments.
- Differentiating between measurables and metrics.
- Handling resistance and fostering team vulnerability.
Chapters:
00:00 – Casual intro and transition from golf to business.
00:28 – Introduction to the Level 10 (L10) meeting concept.
01:30 – EOS Meeting Pulse and 90-day world overview.
03:05 – The L10 as a “calm in the chaos” of business.
04:50 – Consistency and rhythm: never skip L10s.
06:00 – Anatomy of an L10: The fixed 90-minute agenda.
08:00 – IDS (Identify, Discuss, Solve): Heart of the meeting.
09:55 – How L10 meetings avoid bureaucracy and improve decisions.
11:02 – Sucking the drama out of business through transparency.
13:00 – The Segue: Strategic mindset shift and team health.
14:52 – Scorecard breakdown and metrics tracking.
17:07 – Rock Review: How to meaningfully assess 90-day goals.
21:00 – Customer & Employee Headlines: More than just updates.
26:00 – Accountability patterns and warning signs in early L10 stages.
28:00 – Working through the issues list without becoming a victim to it.
31:14 – IDS in depth: The “who-who-one-sentence” technique.
35:00 – Running L10s in hybrid environments: Zoom and visibility.
38:43 – Managing carryover issues, long-term lists, and solving scale.
41:00 – Meeting conclusion steps: Recap, cascade, and rating.
44:00 – Team trust and honesty in giving feedback.
45:00 – Closing thoughts and tee-up for Part Two.