As a content creator, you may wonder how your role will evolve with AI on the scene. Are you excited or concerned? Either way, this is a must-listen episode to learn and pivot. Join us as Selvaraaju Murugesan and I discuss this topic at length to explore how content creators and, especially technical writers, need to pivot. We dissect the evolving role of technical writers in the age of AI, focusing on how engineering concepts can be seamlessly integrated with technical writing to enhance...
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As a content creator, you may wonder how your role will evolve with AI on the scene. Are you excited or concerned? Either way, this is a must-listen episode to learn and pivot. Join us as Selvaraaju Murugesan and I discuss this topic at length to explore how content creators and, especially technical writers, need to pivot. We dissect the evolving role of technical writers in the age of AI, focusing on how engineering concepts can be seamlessly integrated with technical writing to enhance...
S5E8 Reimagining a Unified Content Experience for Customer Success with Scott Abel
Inside Tech Comm with Zohra Mutabanna
1 hour 5 minutes
1 year ago
S5E8 Reimagining a Unified Content Experience for Customer Success with Scott Abel
Unlock the secrets of a unified content experience for enhanced customer satisfaction with Scott Abel. Known as the Content Wrangler, Scott takes us through his journey from journalism to becoming a key player in content strategy. Ever wondered why customer experience is more than just a buzzword? We unpack its multifaceted nature, shining a light on every interaction from prospective to former customers, including internal stakeholders. Scott and I discuss the often-overlooked strategic ro...
Inside Tech Comm with Zohra Mutabanna
As a content creator, you may wonder how your role will evolve with AI on the scene. Are you excited or concerned? Either way, this is a must-listen episode to learn and pivot. Join us as Selvaraaju Murugesan and I discuss this topic at length to explore how content creators and, especially technical writers, need to pivot. We dissect the evolving role of technical writers in the age of AI, focusing on how engineering concepts can be seamlessly integrated with technical writing to enhance...
