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Inside Commerce: Ecommerce Strategy, CX and Technology Podcast
Paul Rogers and James Gurd
315 episodes
5 days ago
Welcome to Inside Commerce, your independent guide to ecommerce success. Hosted by seasoned consultants James Gurd & Paul Rogers, our weekly podcast delivers clear, unbiased insights backed by decades of industry expertise. Formerly known as Re:platform, Inside Commerce is your go-to resource for navigating the fast-paced world of ecommerce and planning for performance improvements. Get weekly updates to keep pace with the latest trends, expert interviews, and real-world case studies to stay ahead of the curve. At Inside Commerce, we believe informed decisions are the key to lasting success.
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Business
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All content for Inside Commerce: Ecommerce Strategy, CX and Technology Podcast is the property of Paul Rogers and James Gurd and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Welcome to Inside Commerce, your independent guide to ecommerce success. Hosted by seasoned consultants James Gurd & Paul Rogers, our weekly podcast delivers clear, unbiased insights backed by decades of industry expertise. Formerly known as Re:platform, Inside Commerce is your go-to resource for navigating the fast-paced world of ecommerce and planning for performance improvements. Get weekly updates to keep pace with the latest trends, expert interviews, and real-world case studies to stay ahead of the curve. At Inside Commerce, we believe informed decisions are the key to lasting success.
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Business
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EP306: Tech Stacks & Roadmaps - An Ecommerce Leader's Playbook, With University of Law Head of Ecommerce, Edward Scott-Finnigan
Inside Commerce: Ecommerce Strategy, CX and Technology Podcast
53 minutes 26 seconds
2 months ago
EP306: Tech Stacks & Roadmaps - An Ecommerce Leader's Playbook, With University of Law Head of Ecommerce, Edward Scott-Finnigan

Episode summary:

Selecting the right technology stack and managing roadmaps are crucial for success. Our latest podcast episode dives into these topics with insights from a seasoned head of ecommerce, Edward Scott-Finnigan.

Choosing the Right Tech Stack:

The discussion highlights the importance of aligning technology choices with business goals. A flexible and scalable tech stack can ensure seamless customer experiences. Edward & James emphasise the need for flexibility in integration capabilities, allowing different systems to work harmoniously.

Managing Roadmaps:

Effective roadmap management is about prioritising initiatives that drive growth. The conversation explores strategies for balancing short-term wins with long-term vision. Edwards shares tips on stakeholder engagement, ensuring that everyone is aligned and invested in the roadmap's success.

Tune in to gain valuable insights and practical advice on navigating the complexities of ecommerce technology and roadmap management. Whether you're a seasoned professional or just starting, this episode offers something for everyone.

Subscribe now to stay updated with the latest trends and strategies in ecommerce: https://www.linkedin.com/newsletters/inside-commerce-7126171854813188096/

Key takeaways:

  • Edward's transition from agency to client-side offers unique perspectives.
  • Understanding the 'why' behind projects is crucial for success.
  • Ecommerce faces challenges with technology confusion and shiny object syndrome.
  • AI should be seen as a supportive tool, not a replacement.
  • Real-world experiences provide valuable insights into technology adoption.
  • Modernising legacy systems requires a nuanced approach.
  • Networking and real-world discussions are key to navigating the tech landscape.

Chapters

[03:20] Edward's Ecommerce Journey & Experience

[06:20] Agency vs. Client-Side Perspectives

[09:00] Understanding the Why Behind Projects

[12:20] Current Challenges in Ecommerce Technology

[15:20] Navigating Confusion in Ecommerce Solutions

[18:00] The Importance of Real-World Insights

[21:00] Shifting Pain in Ecommerce Operations

[26:30] Navigating Modernisation in Ecommerce

[31:30] The Role of AI in Ecommerce Operations

[37:40] Strategising for the Future of Ecommerce

[41:50] Unifying Technology for Enhanced Student Engagement

Inside Commerce: Ecommerce Strategy, CX and Technology Podcast
Welcome to Inside Commerce, your independent guide to ecommerce success. Hosted by seasoned consultants James Gurd & Paul Rogers, our weekly podcast delivers clear, unbiased insights backed by decades of industry expertise. Formerly known as Re:platform, Inside Commerce is your go-to resource for navigating the fast-paced world of ecommerce and planning for performance improvements. Get weekly updates to keep pace with the latest trends, expert interviews, and real-world case studies to stay ahead of the curve. At Inside Commerce, we believe informed decisions are the key to lasting success.