Inside Automotive with Jim Fitzpatrick, powered by CBT News
Jim Fitzpatrick
31 episodes
1 day ago
We sit down with Paul Brown to relaunch F&I Today and dig into what modern F&I should look like post‑COVID. From digital menus to staffing ratios, we share practical ways to protect profit, reduce chargebacks, and raise CSI without sacrificing speed. • Why the final F&I conversation shapes long‑term loyalty • How to use digital tools and remote closes to increase trust • Presenting a complete menu to every customer • Turning customer preferences into higher PVR and fewer chargeba...
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We sit down with Paul Brown to relaunch F&I Today and dig into what modern F&I should look like post‑COVID. From digital menus to staffing ratios, we share practical ways to protect profit, reduce chargebacks, and raise CSI without sacrificing speed. • Why the final F&I conversation shapes long‑term loyalty • How to use digital tools and remote closes to increase trust • Presenting a complete menu to every customer • Turning customer preferences into higher PVR and fewer chargeba...
Your Dealership Loses Money Every Time Payment Quotes Change
Inside Automotive with Jim Fitzpatrick, powered by CBT News
14 minutes
2 months ago
Your Dealership Loses Money Every Time Payment Quotes Change
Pete MacInnis, CEO of eLEND Solutions, reveals shocking data about payment accuracy in auto retail and the significant financial impact on dealerships when quotes don't match approvals. • Only 1.6% of all credit applications are approved exactly as submitted by dealers • Average payment on approvals is $32 higher than quoted on new cars, $36 higher on used vehicles • 76% of survey respondents agreed with the payment discrepancy findings • 55% of dealers report losing up to 5% of vehicle sale...
Inside Automotive with Jim Fitzpatrick, powered by CBT News
We sit down with Paul Brown to relaunch F&I Today and dig into what modern F&I should look like post‑COVID. From digital menus to staffing ratios, we share practical ways to protect profit, reduce chargebacks, and raise CSI without sacrificing speed. • Why the final F&I conversation shapes long‑term loyalty • How to use digital tools and remote closes to increase trust • Presenting a complete menu to every customer • Turning customer preferences into higher PVR and fewer chargeba...
