Inside Automotive with Jim Fitzpatrick, powered by CBT News
Jim Fitzpatrick
31 episodes
14 hours ago
We sit down with Paul Brown to relaunch F&I Today and dig into what modern F&I should look like post‑COVID. From digital menus to staffing ratios, we share practical ways to protect profit, reduce chargebacks, and raise CSI without sacrificing speed. • Why the final F&I conversation shapes long‑term loyalty • How to use digital tools and remote closes to increase trust • Presenting a complete menu to every customer • Turning customer preferences into higher PVR and fewer chargeba...
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We sit down with Paul Brown to relaunch F&I Today and dig into what modern F&I should look like post‑COVID. From digital menus to staffing ratios, we share practical ways to protect profit, reduce chargebacks, and raise CSI without sacrificing speed. • Why the final F&I conversation shapes long‑term loyalty • How to use digital tools and remote closes to increase trust • Presenting a complete menu to every customer • Turning customer preferences into higher PVR and fewer chargeba...
Navigating Auto Industry Headwinds While Expanding Dealerships
Inside Automotive with Jim Fitzpatrick, powered by CBT News
23 minutes
2 months ago
Navigating Auto Industry Headwinds While Expanding Dealerships
Jim Keffer, CEO of Keffer Auto Group, shares how his organization continues expanding through acquisitions while navigating industry challenges by focusing on equity partnerships with talented operators. • New acquisition of a Chevrolet dealership in Minnesota demonstrates their growth strategy despite retail headwinds • Keffer's unique business model offers equity partnerships to strong operators rather than focusing primarily on location or brand • Philosophy originated with Jim's father w...
Inside Automotive with Jim Fitzpatrick, powered by CBT News
We sit down with Paul Brown to relaunch F&I Today and dig into what modern F&I should look like post‑COVID. From digital menus to staffing ratios, we share practical ways to protect profit, reduce chargebacks, and raise CSI without sacrificing speed. • Why the final F&I conversation shapes long‑term loyalty • How to use digital tools and remote closes to increase trust • Presenting a complete menu to every customer • Turning customer preferences into higher PVR and fewer chargeba...
