This week’s guests are Ani and Henry, co-founders of Smithery. Smithery is building the marketplace and runtime for MCP, making it easier for developers to distribute, discover, and monetize tools in the emerging agent ecosystem. Smithery provides a platform to connect your repo, integrate with CI/CD, and handle hosting for servers seamlessly. MCP shines when agents become more general, but it only scales if demand grows for more connections between tools and systems. Drawing from...
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This week’s guests are Ani and Henry, co-founders of Smithery. Smithery is building the marketplace and runtime for MCP, making it easier for developers to distribute, discover, and monetize tools in the emerging agent ecosystem. Smithery provides a platform to connect your repo, integrate with CI/CD, and handle hosting for servers seamlessly. MCP shines when agents become more general, but it only scales if demand grows for more connections between tools and systems. Drawing from...
E49: Where AI Meets Customer Experience with Bihan Jiang (Decagon)
InProd
34 minutes
7 months ago
E49: Where AI Meets Customer Experience with Bihan Jiang (Decagon)
This week, we are chatting with Bihan Jiang, a product lead at Decagon. Decagon is reimagining customer service with AI agents. The company recently raised a $65M Series B and is trusted by companies such as Eventbrite, Substack, ClassPass, Rippling, Notion, and more. We dive into her journey starting at Scale AI after Stanford, moving to the application side of AI, LLM capabilities powering Decagon, and how customers are using Decagon to elevate their customer experience. We also dive...
InProd
This week’s guests are Ani and Henry, co-founders of Smithery. Smithery is building the marketplace and runtime for MCP, making it easier for developers to distribute, discover, and monetize tools in the emerging agent ecosystem. Smithery provides a platform to connect your repo, integrate with CI/CD, and handle hosting for servers seamlessly. MCP shines when agents become more general, but it only scales if demand grows for more connections between tools and systems. Drawing from...
