In this edition of Innovation Unleashed, Listrak’s CEO, Ross Kramer, and Alchemy Worx CEO, Allan Levy, dive deep into the future of cross-channel digital marketing, emphasizing the power of testing, data unification, and segmentation. Allan shares insights on how his agency optimizes customer engagement through tailored email and SMS strategies, and the duo explores AI's evolving role in streamlining creative processes and improving campaign performance. As they gear up for a dynamic holiday season, Ross and Allan discuss leveraging unified customer data to unlock true 1:1 marketing across channels.