In this episode, we take a deep dive into Listrak’s 2025 Cross-Channel Benchmark Report, providing expert analysis of the data and the insights behind it. Jake and Allie discuss trends in send volume, channel performance, and campaign successes, highlighting how these factors are driving smarter engagement, revenue, and loyalty. They also reveal industry trends and movements we’re seeing across Auto, Beauty, Big Box, and Fashion. The report offers performance metrics and takeaways for all 13 retail verticals and across 15 campaign types. In an era of fierce competition and evolving consumer behaviors, listen to the data signals!