Summary
In this episode, Ty Gray, Chief Innovation Officer at Cathedral Roofing Innovations, discusses his journey in the roofing industry and the importance of digital transformation. He shares insights on how innovation can reshape traditional industries, the challenges of implementing new technologies, and the significance of leveraging data to enhance customer experiences. Ty also reflects on the balance between corporate innovation and startup dynamics, emphasizing the need for a culture that encourages experimentation and learning.

Takeaways

• Ty Gray is the Chief Innovation Officer at Cathedral Roofing Innovations.
• Innovation in roofing involves digital transformation and online ordering.
• The roofing industry is traditionally analog and slow to adopt new technologies.
• Ty's background includes experience in startups and home services.
• Data-driven decision-making is crucial for improving customer experiences.
• Creating a culture of innovation requires recognition and encouragement of ideas from all team members.
• Partnerships with other companies can enhance service offerings.
• Understanding customer needs is key to successful innovation.
• Ty emphasizes the importance of learning from failures in entrepreneurship.
• Innovation should focus on solving real problems for customers.

Chapters
00:00 Introduction to Innovation in Roofing
07:10 The Role of a Chief Innovation Officer
13:03 Challenges of Digital Transformation
18:51 Leveraging Data for Innovation
25:09 Balancing Corporate and Startup Innovation
30:28 Creating a Culture of Innovation
36:21 Resources and Final Thoughts
38:09 Riverside Outro V2.mp4