Delight Your Customers: Key Aspects to Improve CX

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Infosys BPM Podcasts

Infosys BPM

72 episodes

4 days ago

We at Infosys BPM, provide end-to-end business outsourcing services for our clients across the globe. Subscribe and tune in to listen to how digital business transformation is changing our lives.

Technology

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We at Infosys BPM, provide end-to-end business outsourcing services for our clients across the globe. Subscribe and tune in to listen to how digital business transformation is changing our lives.

Technology

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Delight Your Customers: Key Aspects to Improve CX

Infosys BPM Podcasts

5 minutes 51 seconds

1 year ago

Delight Your Customers: Key Aspects to Improve CX

This is a comprehensive podcast that explores strategies for creating exceptional customer experiences. It emphasizes the importance of going beyond mere satisfaction and striving to delight customers. It delves into understanding customer needs, personalizing experiences, building emotional connections, demonstrating empathy, exceeding expectations, and seeking continuous improvement.