Get ready for an exhilarating ride into the heart of business innovation and operational excellence! In this explosive episode of Industry Iowa, our host Steve Wilson sits down with the dynamic Joseph Paris.

In a rollercoaster of revelations, Paris breaks down operational excellence, from its definition as an organization's state of readiness to its evolution from a tools-focused approach to a soft skills-driven strategy. Dive deep into process improvement and design thinking, where Paris unravels the intuitive and fascinating use of game boards to solve complex problems. Imagine standing in front of a game board instead of a conference table – a game-changing perspective that eliminates miscommunication and fosters collective decision-making.

But the excitement doesn't stop there! Join us as we explore the practical application of design thinking to improve organizations, involving frontline workers and compressing time for a competitive advantage. Paris spills the beans on successful workshops, creating vendor scorecards, and the evolution of due diligence in M&A deals – all red teaming and operational excellence!

Ready to elevate your understanding of operational excellence? Tune in now and discover the power of design thinking in creating a safe space for open and honest communication, building trust, and fostering shared ownership. Don't miss out on this episode – your journey to operational excellence starts here!