
The mobility industry in India is undergoing a profound transformation, driven by shifts in technology, business models, and sustainability demands. The traditional driver-owner model, once a breakthrough in scaling taxi services, is losing relevance as quality control and customer service suffer.
In its place, fleet-based ownership models are emerging, where large companies manage assets while drivers work on structured schedules, ensuring better service consistency and asset optimization. As autonomous vehicles loom on the horizon, their adoption will be uneven—developed markets with better infrastructure will transition faster, while countries like India face policy and employment barriers that will slow the shift. However, regardless of automation, the core challenge remains: balancing operational efficiency with customer experience in a business that depends on human interaction.
In this episode of India GameChanger, we dive deep into the evolution of mobility in India with Ashok Vashist, Founder & CEO of WTI, a pioneer in India's transportation industry. From launching India's first radio taxi model to building a 12,000+ vehicle fleet, Ashok shares how entrepreneurial grit, innovation, and adaptability have been key drivers of success.
We explore the rise and fall of the driver-owner model, the shift towards fleet-based ownership, and why the future of mobility will be shaped by sustainability, AI-driven efficiency, and asset optimization. Ashok also lays out a bold vision for the future of urban transportation, the impact of autonomous vehicles, and why India may take longer to transition than developed markets.