EPISODE 13: A perspective on product changes, consumer expectations, and safety in the amusement and waterpark industry

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I'm4Fun...with Dennis Speigel

ITPS

27 episodes

4 days ago

During each ITPS “I’m4Fun” podcast, Dennis engages with industry colleagues in a fun, entertaining, and motivating way. If you are an operator, supplier, or developer, no matter where you are in the world, you know first-hand about struggles, challenges, and successes you face. You know what works and what doesn’t work. Through honest conversations with industry leaders and peers, he dives into behind-the-scenes stories and uncovers insights that speak to every aspect of the industry we all love. If you love the industry and all it stands for, come join Dennis in this illuminating journey.

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EPISODE 13: A perspective on product changes, consumer expectations, and safety in the amusement and waterpark industry

I'm4Fun...with Dennis Speigel

1 hour 5 minutes 5 seconds

4 years ago

EPISODE 13: A perspective on product changes, consumer expectations, and safety in the amusement and waterpark industry

The special guest for this I'M4FUN podcast is Franceen Gonzales, Chief Experience Officer with WhiteWater West Industries. Franceen’s background in senior roles with Great Wolf Resorts and Six Flags, coupled with her 7+ years with WhiteWater, has catapulted her to be twice named to Blooloop’s Top 50 theme park influencer list. Franceen is known throughout the industry as a significant advocate of safety for the amusement industry. She was named Chairwoman of ASTM’s F-24 Committee, the first woman to hold that position. At WhiteWater, Franceen works tirelessly to oversee project development in a way that ensures the customer journey is the highest priority. Join Dennis as he and Franceen have a frank and honest discussion about not only the waterpark sector, but our industry as a whole in terms of product changes, consumer expectations, and safety.