In this podcast, we will see how tonight's customer service from Amazon an epic failure was. Another podcast will follow with deeper thinking on this because the Amazon driver did some very clever mind-fuckery, and this needs to be shared so others can avoid it. Amazon is one of the biggest retailers in the world, and its products are usually pretty good. But lately, they've been having some significant problems. From faulty products to overcharging, Amazon has been getting a lot of negative press lately, and this could be one of the reasons employees lack pride, are too big, and don't have enough staff to meet demand. So, they have to lower the standard compared to an original, excited team of people. Is now this... In this video, we'll give you tips on how to avoid making Amazon's epic fail. We'll discuss the types of products to buy from Amazon, how to prevent having lost delivery drivers that cannot use or have to find a location that was no more than 100 meters from where your App told me where he was but could not tell him where he was, and neither could I. Still, then I am in the wrong, and it is me saying sorry. This is the story of an innocent lad that ordered his weekly food shop from #amazon through #coop like he has many times before due to having a shattered kneecap and broken shin. (In two places). He is working hard, no more challenging than the @amazonuk driver was working, with his trials and tribulations. None is less important than the other. I will let the viewer decide. But before you go, think about this... I only realised after the call had been done. I reflected on what had happened within this transaction and how I had been leered by the driver who had been sitting in the same spot for 20 mins before calling me to ask for directions, and he was seated two streets away; I could tell from the '@AMAZONUK APP so why could the driver not figure that out? And then lie about it when the woman gets him on the phone. It's deep, but I feel like he had me saying sorry for something I should not have been saying sorry for, then blamed me for his incompetence. There will be a part 2, so I can explain what I mean by this, but regardless, for me, this is a shocking 1/5 for @Amazonuk Customer Service.