
In this moving episode, Dr. Ariella Heffernan-Marks sits down with Joyce Jiao — a founder and mother whose story reveals what happens when intuition collides with a system that doesn’t listen.
After giving birth, Joyce began experiencing strange sensations — fluttering in her stomach, chest tightness, weight loss — but her symptoms were dismissed as postpartum anxiety. Months later, an ultrasound revealed she was 18 weeks pregnant — and living with Graves disease, a condition that could have put both her life and her baby’s at risk.
Together, Ariella and Joyce unpack:✨ How bias and data gaps lead to dangerous diagnostic delays✨ Why women’s intuition is often right — even when the tests say otherwise✨ The invisible mental load of being disbelieved✨ How centralising data through tools like Ovum could help women be heard, faster
Joyce’s experience is one of disbelief, resilience, and revelation. It’s a reminder that the body keeps the score — and that listening isn’t just empathy, it’s medicine.