
The podcast delves into the evolving role of AI in Human Resource Management, featuring insights from Mr Vivek Singh, Senior HR Officer at GAIL (India) Limited. He shares his journey from Engineering to HR, emphasizing the digital transformation in public sector enterprises. The discussion highlights AI’s role in Recruitment, Performance Management, Training Analysis, and Decision-making while dispelling the myth that government organizations are slow adopters of technology. Mr Singh underscores that AI enhances efficiency but cannot replace the human touch essential in HR. He stresses the importance of balancing AI-driven insights with human intelligence to ensure fairness and minimize biases in recruitment and policy implementation biases. The conversation also explores AI’s role in reducing bias, improving transparency, and optimizing HR processes while acknowledging the need for continuous monitoring. Mr. Singh advises HR professionals to embrace AI but prioritize Interpersonal Skills, Communication, and Adaptability to remain relevant in the evolving industry.