Off Script EP2 Teaser: Into the future with AI-first Customer Service

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/ideas

Intercom

43 episodes

2 weeks ago

/ideas podcast is all about what it really takes to become an AI-first company.

Hosted by the visionary minds behind Fin, the show brings together leaders from forward-thinking companies to share how they’re reworking the way they build, operate, and think in the age of AI.

These are honest, fast-moving conversations - the kind that usually happen off the record. From overhauling product and engineering processes to reshaping marketing teams, /ideas captures how companies are navigating the biggest shifts in modern work.

https://fin.ai/ideas/

Technology

Business

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/ideas podcast is all about what it really takes to become an AI-first company.

Hosted by the visionary minds behind Fin, the show brings together leaders from forward-thinking companies to share how they’re reworking the way they build, operate, and think in the age of AI.

https://fin.ai/ideas/

Technology

Business

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Off Script EP2 Teaser: Into the future with AI-first Customer Service

/ideas

1 minute 16 seconds

1 year ago

Off Script EP2 Teaser: Into the future with AI-first Customer Service

In episode 2 of Off Script, our Chief Product Officer Paul Adams talks about how AI has raised the bar for what great customer service looks like and what it takes to rise to the occasion. He explains our vision for AI-first Customer Service, and how we’re making that vision a reality. Watch the full episode now YouTube: https://youtu.be/X3iNjM89fRA?si=fDtP8tl-FY4PHxxm Listen on The Ticket on Spotify: https://open.spotify.com/episode/2V1DOmQDIN47dp0q0JOUei Listen on The Ticket on Apple Podcasts: https://podcasts.apple.com/us/podcast/off-script-into-the-future-with-ai-first-customer-service/id996103731?i=1000655072876 Follow the people: https://www.linkedin.com/in/eoghanmccabe/ https://www.linkedin.com/in/pauladams/ Say hi 👋 Twitter: https://twitter.com/intercom LinkedIn: https://www.linkedin.com/company/intercom/ Follow our podcast: 🍏 Apple Podcasts https://podcasts.apple.com/us/podcast/intercom-on-product/id1462264923 🎧 Spotify https://open.spotify.com/show/6d9s4PBzvdESARqUadlCpo 🎥 https://www.youtube.com/playlist?list=PLlCIldMZCaFrcO10XuO7JtPpsZ7EyK0fg 💻 RSS Feed https://rss.art19.com/intercom-on-product Sign up for Intercom on Product: a monthly newsletter sharing our latest thinking on building and designing great products, and how that's changing in the age of AI. https://inter.com/productnewsletter 🏠 www.intercom.com #customersupport #customerservice #intercom See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.