Convergence and Transformation in the Post-AI World

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/ideas

Intercom

43 episodes

2 weeks ago

/ideas podcast is all about what it really takes to become an AI-first company.

Hosted by the visionary minds behind Fin, the show brings together leaders from forward-thinking companies to share how they’re reworking the way they build, operate, and think in the age of AI.

These are honest, fast-moving conversations - the kind that usually happen off the record. From overhauling product and engineering processes to reshaping marketing teams, /ideas captures how companies are navigating the biggest shifts in modern work.

https://fin.ai/ideas/

Technology

Business

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All content for /ideas is the property of Intercom and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.

/ideas podcast is all about what it really takes to become an AI-first company.

Hosted by the visionary minds behind Fin, the show brings together leaders from forward-thinking companies to share how they’re reworking the way they build, operate, and think in the age of AI.

https://fin.ai/ideas/

Technology

Business

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Convergence and Transformation in the Post-AI World – Pioneer 2025

/ideas

20 minutes 11 seconds

2 weeks ago

Convergence and Transformation in the Post-AI World – Pioneer 2025

Des Traynor, Co-Founder and Chief Strategy Officer at Intercom, explores how AI is transforming not just products and interfaces, but entire companies. He shares his vision for how AI will act as a powerful, convergent force – collapsing boundaries between tools, teams, and functions – and what that means for the future of work and customer experience. Recorded at Pioneer 2025, a summit for AI customer service leaders. Watch this episode on YouTube: https://youtu.be/3e5PPtY_CSs?si=kqwQPGpr5twJiZH7 For more keynotes & conversation visit https://pioneer.fin.ai Follow our Fin/ideas Substack - stories from the team at Intercom building Fin: https://ideas.fin.ai/ See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.