Hello everybody and welcome to the first full episode of our new podcast, "I See Dead People Processes and Technology." I’m your host Justin Williams and I am the founder of Beacon Growth Consulting and the teller of some really bad Dad jokes.

Thanks for tuning in because boy do we have a fascinating episode for you today. We are kicking off a five-part series that is a topic near and dear to my heart and the foundation of this podcast: How to diagnose and cure the five dysfunctions of a team!

Inspired by one of my FAVORITE authors Pat Lencioni’s classic book, The Five Dysfunctions of a Team, we are going to dive deep into each dysfunction to fully understand how each can kill your business. Together we’ll study the disease and how it manifests in the workplace, and we’ll learn what the cure is through a real life example I’ve experienced.

The capstone way to cure Absence of Trust is to Be Nice. Being nice is contagious because it takes vulnerability and it begets more nice acts thanks to the law of reciprocity. As a leader, you have to be the change you want to see, and never wait for somebody else to initiate it.