Attracting new customers is great—but keeping them coming back is the real key to sustainable success. In this episode, we dive deep into customer retention strategies that build loyalty, strengthen relationships, and drive repeat business. From creating memorable customer experiences to leveraging feedback and loyalty programs, you’ll learn how to turn one-time buyers into lifelong brand advocates. Whether you’re just starting out or looking to boost your retention game, this episode will give you actionable insights to keep your customers engaged and invested. Sign up for a conference near you - https://www.thesmallbusinessexpo.com/  Get a subscription and start listening to audiobooks - https://www.audible.com/ Ultimate Networking Event - https://investfest.com/