In this episode of Humans of Multifamily, Shiv Gettu sits down with Dalia Kalgreen, Vice President of Business Development at Unified Residential Management, to uncover the story behind one of the industry’s most dynamic leaders.Dalia opens up about her philosophy of leadership rooted in curiosity, authenticity, and adaptability. She shares how she’s embracing AI in property management, not as a replacement for people, but as a way to amplify human connection. From rent collection automation to privacy ethics, Dalia offers a thoughtful blueprint for how to stay both efficient and empathetic in a digital age.Dalia also hosts the She Suite Society podcast, a space for real talk and real leadership. And her entrepreneurial spirit doesn’t stop there—she founded Strap Grip, a clever innovation born from her soccer mom life and built in honor of her late mother, with proceeds that give back to causes close to her heart.Humans of Multifamily is presented by Zuma, the AI assistant for your full-resident lifecycle. Visit getzuma.com and follow Shiv Gettu on LinkedIn.