Return guest Robert Wood is the CISO for the Centers for Medicare and Medicaid Services. He leads enterprise cyber security, compliance, privacy, and counter intelligence functions at CMS and ensures the Agency complies with secure IT requirements while encouraging innovation. In this episode, Robert discusses with Caroline how big changes and organizational pivots can bring just as much opportunity as they do anxiety. He shares his perspective on how he guides his team through turbulent times, and what other leaders can do to support their people and help them pursue new ideas on how to work better together and achieve even bigger goals than before. If you like this episode, we recommend checking out another initiative Robert is working on — The Soft Side of Cyber (https://www.softsideofcyber.com/), where security practitioners can develop their communication, critical thinking, and leadership skills.