Humans of CX is a podcast on a mission to have conversations with the world's leading customer experience experts to help CX professionals humanize their approach, placing empathy at the center of the experience.
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Humans of CX is a podcast on a mission to have conversations with the world's leading customer experience experts to help CX professionals humanize their approach, placing empathy at the center of the experience.
The Transformative Power of Customer Feedback with Jenny Dempsey
Humans of CX
28 minutes
2 years ago
The Transformative Power of Customer Feedback with Jenny Dempsey
Jenny Dempsey, Consumer Experience Manager at Apeel Sciences, joins us to share her thoughts on the importance of listening to customer feedback and how to incorporate it into a company's overall strategy.
Humans of CX
Humans of CX is a podcast on a mission to have conversations with the world's leading customer experience experts to help CX professionals humanize their approach, placing empathy at the center of the experience.