Humans of CX is a podcast on a mission to have conversations with the world's leading customer experience experts to help CX professionals humanize their approach, placing empathy at the center of the experience.
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Humans of CX is a podcast on a mission to have conversations with the world's leading customer experience experts to help CX professionals humanize their approach, placing empathy at the center of the experience.
Have You Made a Customer for Life? With April Obersteller
Humans of CX
35 minutes
2 years ago
Have You Made a Customer for Life? With April Obersteller
April Obersteller, VP of Global Experience at woom, joins us to discuss why your employees’ mental health is so important and intrinsic to the customer experience, as well as why she’s so interested in the customer’s journey after the sale.
Humans of CX
Humans of CX is a podcast on a mission to have conversations with the world's leading customer experience experts to help CX professionals humanize their approach, placing empathy at the center of the experience.
