My guest this week, Chip Conley, is an extraordinary human. He was Founder and CEO of the highly successful boutique hotel company Joi de Vivre (now owned by Hyatt.) It took a near death experience to made him stand back, look at his life and sell the company.

Then a smart young fellah called Brian, founder of a teeny, weeny startup called AirBnB, hired Chip as his strategic Lead and Mentor. Together, they grew AirBnB to be the most valuable hospitality company in the world.

This is a story of three chapters :

• The transformational power of authenticity
• A powerful collision between high tech and high-touch wisdom and the all-too-often untapped potential of diversity of age, thought and experience
• The incalculable potency of connected communities

Forget B2B or B2C. We are ALL in the H2H business. Chip’s warm wisdom can help us all be better leaders. My favourite takeaway : “Emotions are contagious, The higher up you are the more contagious they are.”

Go to https://www.katzkiely.com/create to see the CREATE Framework, for full transcripts and to send feedback and suggestions.

Katz on twitter : https://twitter.com/katzy

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Find out about beep’s CREATE Framework and it’s uniquely effective approach to cultural and operational transformation here ; http://wearebeep.com/

Humans Leading Humans is brought to you in partnership with the Marketing Society. TMS inspire, accelerate and unite the worlds smartest leaders -  find out more and join the global community https://www.marketingsociety.com/

Thanks to SuperTerranea for the magical sting of stings: https://www.superterranea.com/