There’s been discussion on whether people should say please and thank you to their Alexa or Claude, but should Alexa, Claude, and their robot relatives always maintain their level of civility when responding back to us? What is the point of (im)politeness in robotics? Linguist
Derek Bousfield (expert on human politeness), computer scientist
Blake Jackson (expert on user expectations of robots in terms of politeness), and psychologist
Merel Keijsers (expert on robot bullying) discuss the pros and cons of robots that are able to be rude to humans.
Transcript
The
transcript of the episode is available as a PDF. You can also follow the episode with subtitles through
Descript.
HRI-Podcast-Episode-035-The-Case-For-Rude-Robots
ISSN 2703-4054
Important Links:
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The Influence of Politeness Behavior on User Compliance with Social Robots in a Healthcare Service Setting
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I’d blush if I could
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Can’t you see I am bothered?
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Stop ignoring me!
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Computers are social actors
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The morality of abusing a robot
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Should we respect LLMs?
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People are losing loved ones to AI-fueled spiritual fantasies
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Tact in noncompliance