In this episode of The HR Scoop, Andrea welcomes Phil Chen, founder and principal consultant at Polaris Leadership Consulting. Phil shares his journey from being a senior HR professional in a toxic workplace to starting his own consulting firm. They discuss the challenges HR professionals face, the importance of a person-centered approach in building company culture, and why burnout may not be preventable after all. Phil introduces the performance, image, and exposure (PIE) framework as a tool for new managers to navigate their roles successfully. The episode is filled with insights and practical advice for HR professionals and leaders aiming to create a supportive and thriving work environment.