Hosts Rebecca Taylor and Kim Rohrer dive into the weird world of HR with a candid and humorous approach to storytelling. Explore the dynamics the new world of work from the eyes of two HR veterans who have seen it all.
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Hosts Rebecca Taylor and Kim Rohrer dive into the weird world of HR with a candid and humorous approach to storytelling. Explore the dynamics the new world of work from the eyes of two HR veterans who have seen it all.
The Secret SPIFF Society: Incentives Should Drive Results, Not Lawsuits
HR Confessions
48 minutes
2 months ago
The Secret SPIFF Society: Incentives Should Drive Results, Not Lawsuits
When sales incentives go wrong, they can go REALLY wrong. Join HR veterans Rebecca Taylor and Kim Rower as they share a jaw-dropping confession from an IT manager who stumbled upon a secret sales team ritual that would make any compliance officer's head spin. This episode explores the dark side of SPIFFs, workplace favoritism, and what happens when leadership turns a blind eye to frat-house behavior in the office. Plus, get practical advice on designing fair incentive programs and knowing when to speak up about workplace misconduct.
Show Notes:
The Setup: IT manager "Owen" discovers sales managers running a secret operation in unused office space
SPIFF Basics: Sales Performance Incentive Fund - understanding what they are and how they should work
Red Flags in This Story:
Managers playing favorites with direct reports
Creating unofficial "bonus" opportunities outside official channels
Power dynamics and potential coercion
Complete lack of accountability
Best Practices for Sales Incentive Design:
Align incentives with company values
Ensure equitable opportunity for all participants
Focus on behaviors you want to encourage
Consider collaborative elements alongside individual goals
When to Escalate: Advice for non-HR employees who witness misconduct
Culture Check: Signs your workplace culture might be toxic
Key Takeaway: If leadership doesn't care about culture, HR can only do so much
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HR Confessions
Hosts Rebecca Taylor and Kim Rohrer dive into the weird world of HR with a candid and humorous approach to storytelling. Explore the dynamics the new world of work from the eyes of two HR veterans who have seen it all.