The “How We Hire” podcast is a series about navigating the recruitment landscape. Every other week, we’ll interview HR and Talent Acquisition leaders from some of Europe’s leading startups and scale-ups. Alva Labs’ Head of People Linnea Bywall bring you concrete, tactical and actionable advice to fuel your recruitment strategy.
This podcast is essential for Talent Acquisition professionals and fast-scaling company leaders who want to perfect their hiring processes, create a best-in-class candidate experience, and develop their employer branding.
Hosted on Acast. See acast.com/privacy for more information.
The “How We Hire” podcast is a series about navigating the recruitment landscape. Every other week, we’ll interview HR and Talent Acquisition leaders from some of Europe’s leading startups and scale-ups. Alva Labs’ Head of People Linnea Bywall bring you concrete, tactical and actionable advice to fuel your recruitment strategy.
This podcast is essential for Talent Acquisition professionals and fast-scaling company leaders who want to perfect their hiring processes, create a best-in-class candidate experience, and develop their employer branding.
Hosted on Acast. See acast.com/privacy for more information.
Customer-first. That’s no longer an expectation but a norm that businesses are vying to build. Because without customer excellence, consumers can and will go elsewhere.
So how can you build a thriving customer success culture? It all boils down to developing a best-in-class CS team.
In this episode of How We Hire, Alva’s Head of Customer Success & Customer Support, Christopher Warren-Gash, shares his insights on the importance of emotional intelligence in Customer Success, why culture fit matters, and how to scale your CS team with evidence-based recruitment methods successfully. With practical tips and a step-by-step guide to hiring a stellar CS Manager, this episode is a must-listen for anyone looking to take their CS team to the next level.
Key takeaways:
Hosted on Acast. See acast.com/privacy for more information.