What if the key to better hotel revenue management isn't more spreadsheets, but fewer rate changes? In this refreshingly candid episode, Revenue & Distribution Manager Matt Camp challenges the industry's obsession with over-engineering every decision.
From using anecdata as a legitimate data source to asking whether you're revenue managing or day trading, Matt shares hard-won wisdom from 25 years in hospitality, including stints pricing everything from luxury wilderness lodges to city hotels.
Learn why your property's authenticity matters more than fighting your natural market, why curiosity outweigh credentials in building revenue careers, and how making a bed with housekeeping might be the best thing you do for your strategy this week.
If you've ever felt trapped in a cycle of constant rate tinkering, this episode is your permission slip to step away from the screen.
Want to improve your hotel team’s revenue management and commercial acumen? Visit www.sknappconsulting.com
Hotelier Huddle is hosted and produced by Shannon Knapp and produced and edited by Heidi Egger.
00:00 Intro to Hotel Revenue Management
02:59 The Art and Science of Pricing
06:04 Understanding Market Dynamics
08:57 Matt’s Career Journey and Learning Experiences
11:46 Importance of Curiosity in Revenue Management
15:08 Role of Technology in Revenue Management
18:06 Lessons from Early Career Experiences
20:51 Final Thoughts and Toast to Hoteliers