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Hotel Soprana: A Year in Hotel Life
Diana Soprana
16 episodes
1 week ago
Hotel Soprana Podcast offers a captivating journey through a year in hotel life. Hosted by Diana Soprana, founder of Soprana Personnel International, and executive and process coach Sebastian Wanitschka, we look into the dynamic world of hospitality through the lenses of almost 20 years within the industry. From recruitment challenges to technologies, evolving guest expectations, together with our guests we will provide insights and solutions for every season. Join us as we explore trends, share expert advice, and elevate the hotel industry. Your window into the heart of hospitality awaits.
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Management
Business
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All content for Hotel Soprana: A Year in Hotel Life is the property of Diana Soprana and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Hotel Soprana Podcast offers a captivating journey through a year in hotel life. Hosted by Diana Soprana, founder of Soprana Personnel International, and executive and process coach Sebastian Wanitschka, we look into the dynamic world of hospitality through the lenses of almost 20 years within the industry. From recruitment challenges to technologies, evolving guest expectations, together with our guests we will provide insights and solutions for every season. Join us as we explore trends, share expert advice, and elevate the hotel industry. Your window into the heart of hospitality awaits.
Show more...
Management
Business
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Episode 4: December - Wishlist for Hotel Success
Hotel Soprana: A Year in Hotel Life
22 minutes 12 seconds
1 year ago
Episode 4: December - Wishlist for Hotel Success

In this episode of Hotel Soprana podcast for hoteliers together with ⁠Diana Soprana⁠ and ⁠Sebastian Wanitschka⁠ we are speaking about the unique challenges faced by the hotel industry during the festive season of December. We explore the heightened stress levels due to Christmas events and the impact on both staff and management. The conversation takes a deeper dive into family-run hotels, focusing on the critical aspect of succession planning where we speak the right time and signs for a founder to pass on the leadership baton to the next generation.Sebastian emphasizes the importance of having a clear vision for the hotel's future and the necessity of preparing a 'wish list' to facilitate smoother transitions. He advocates for effective communication and alignment within the team to manage the holiday season's stress. The discussion also covers the delicate balance of authority and decision-making in family businesses and the potential obstacles to progress when senior members are reluctant to relinquish control in hotel management.


If you have any comments or would like to join our podcast as a guest, reach out to us ⁠podcast@soprana.no⁠.

Hotel Soprana: A Year in Hotel Life
Hotel Soprana Podcast offers a captivating journey through a year in hotel life. Hosted by Diana Soprana, founder of Soprana Personnel International, and executive and process coach Sebastian Wanitschka, we look into the dynamic world of hospitality through the lenses of almost 20 years within the industry. From recruitment challenges to technologies, evolving guest expectations, together with our guests we will provide insights and solutions for every season. Join us as we explore trends, share expert advice, and elevate the hotel industry. Your window into the heart of hospitality awaits.