Welcome to the Hotel Growth Podcast

🎙️ Hosted by Mike and Karen

In today’s episode, Mike and Karen explore another powerful insight from Arun Kumar Raman, India’s trusted Hotel Growth Coach with over 25 years of hospitality experience. Arun has been transforming how hotel owners boost visibility, drive direct bookings, and build guest loyalty.

This episode is inspired by Mistake No-40: Failing to Train Staff on Cultural Sensitivity Can Offend Guests, featured on the Hotel Growth Hub Blog 🌍

Ignoring cultural differences—whether in greetings, food habits, body language, or communication—can unknowingly offend your guests and damage your hotel’s reputation. In a world of global travelers, sensitivity isn’t optional—it’s essential.

Mike and Karen share Arun’s top strategies to build a culturally aware team, create inclusive guest experiences, and protect your hotel’s brand from unintentional missteps 🙌✨

🎧 Tune in now to learn how cultural training can turn awkward moments into unforgettable hospitality!

• ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Read the Blog⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ and Share your thoughts in the comments and 

• Learn more by joining Arun’s coaching system "⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Hotel Growth Mastermind"⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ for hands-on guidance.

• Not convinced? Attend his ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠power-packed 2-hour engagement webinar⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ to learn more.

• Subscribe to the ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Hotel Growth Hub podcast⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ and ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠blog⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ for regular insights.

• Join Arun’s free ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠WhatsApp community⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ and ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Facebook group⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ to connect with like-minded hoteliers.

• Follow Arun on ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Facebook⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠, ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Instagram⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠, ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠, and ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠YouTube⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ for daily tips and strategies.

“Let’s unlock your hotel’s full potential together!”