In this episode, I talk with team culture and facilitation expert Leanne Hughes about how to use facilitation skills to overcome some of the hesitation attached to restaurant, cafe and foodservice training. Training, the T-word, causes anxiety for many small business owners: don't have the time, costs too much money, wasted on staff who don't stay etc - small business thinking is so different to corporate culture.

Many simple training sessions could be facilitated by the chef, the coffee or seafood supplier, or the bar manager who's a fanatic on whiskey or craft beers. Maybe the inhouse facilitator's job is to set up the structures, organise the times, and let people get on with it. We went deep on the skills of a facilitator, and how this could be a great career extension for many people working in hospitality today. 

Connect with Leanne Hughes on LinkedIn, through her website LeanneHughes.com and listen to her own excellent podcast First Time Facilitator.

You'll find the Show Notes and links for today's episode on the HospoReset.com website. Don't forget to subscribe to the weekly Hospo Reset newsletter, and connect with Ken Burgin on Linkedin and on Twitter.