Hospitality Property School Podcast is written and produced by travel authorities that have come together with decades of hotel, resort, inn and bed & breakfast visitation experience. We have spent thousands of hotel nights in properties of all sizes and classes worldwide, conducting countless site inspections for a number of world-class tour and travel companies, as well as receiving feedback from 100,000s of customers.
This knowledge has given us a unique insight into the wants, needs and requirements of individual and group travellers, as well as management & employees.
In these podcasts, we are sharing this knowledge in easy-to-understand bit size episodes with aspiring and seasoned hoteliers/innkeepers.
New episodes are released every Thursday at 12 pm EST / 6 pm CET
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Hospitality Property School Podcast is written and produced by travel authorities that have come together with decades of hotel, resort, inn and bed & breakfast visitation experience. We have spent thousands of hotel nights in properties of all sizes and classes worldwide, conducting countless site inspections for a number of world-class tour and travel companies, as well as receiving feedback from 100,000s of customers.
This knowledge has given us a unique insight into the wants, needs and requirements of individual and group travellers, as well as management & employees.
In these podcasts, we are sharing this knowledge in easy-to-understand bit size episodes with aspiring and seasoned hoteliers/innkeepers.
New episodes are released every Thursday at 12 pm EST / 6 pm CET
Expert Insights: Hiring the Right Front Desk Employees for Your Hotel's Success | Ep. #339
Hospitality Property School
12 minutes
2 years ago
Expert Insights: Hiring the Right Front Desk Employees for Your Hotel's Success | Ep. #339
A hotel's front desk or reception plays a critical role, as it’s often the first point of contact for guests.
I’m going to explore the qualifications to look for when hiring the right front desk employees.
The importance of front desk employees cannot be overstated, as they play a critical role in creating a positive first impression and setting the tone for the guest's entire stay. They are also responsible for a wide range of tasks that require exceptional customer service skills, attention to detail, and the ability to think on their feet.
Hiring the right front desk employees is essential for any hospitality property owner or manager, and if you are looking to hire the best talent, I’ll provide valuable insights and practical tips to help you succeed.
Continue listening, and I’ll share the qualifications to look for when hiring the right front desk employees…
⇒ TO WATCH, READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT: https://keystonehpd.com/expert-insights-hiring-the-right-front-desk-employees-for-your-hotels-success-339
“The Guide to Owning & Operating a Hospitality Property – Successfully” course. https://KeystoneHPD.com/Course
Get your copy of the “How to Improve Your Hospitality Properties Success” e-book? https://keystonehpd.com/how-to-improve-your-hospitality-propertys-success
Get Your INNsider Tips https://KeystoneHPD.com/INNsider-Tips
Join one of your private groups https://keystonehpd.com/private-groups
Listen to The Hospitality Property School PODCAST here https://www.keystonehpd.com/hospitality-property-school-podcasts
YouTube https://youtu.be/Hm2cxI5oDME
A Division of Keystone Hospitality Property Development
Hospitality Property School
Hospitality Property School Podcast is written and produced by travel authorities that have come together with decades of hotel, resort, inn and bed & breakfast visitation experience. We have spent thousands of hotel nights in properties of all sizes and classes worldwide, conducting countless site inspections for a number of world-class tour and travel companies, as well as receiving feedback from 100,000s of customers.
This knowledge has given us a unique insight into the wants, needs and requirements of individual and group travellers, as well as management & employees.
In these podcasts, we are sharing this knowledge in easy-to-understand bit size episodes with aspiring and seasoned hoteliers/innkeepers.
New episodes are released every Thursday at 12 pm EST / 6 pm CET
