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Hospitality Property School
Gerry MacPherson
296 episodes
9 months ago
Hospitality Property School Podcast is written and produced by travel authorities that have come together with decades of hotel, resort, inn and bed & breakfast visitation experience. We have spent thousands of hotel nights in properties of all sizes and classes worldwide, conducting countless site inspections for a number of world-class tour and travel companies, as well as receiving feedback from 100,000s of customers.

This knowledge has given us a unique insight into the wants, needs and requirements of individual and group travellers, as well as management & employees.

In these podcasts, we are sharing this knowledge in easy-to-understand bit size episodes with aspiring and seasoned hoteliers/innkeepers.

New episodes are released every Thursday at 12 pm EST / 6 pm CET
Show more...
Entrepreneurship
Business
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All content for Hospitality Property School is the property of Gerry MacPherson and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Hospitality Property School Podcast is written and produced by travel authorities that have come together with decades of hotel, resort, inn and bed & breakfast visitation experience. We have spent thousands of hotel nights in properties of all sizes and classes worldwide, conducting countless site inspections for a number of world-class tour and travel companies, as well as receiving feedback from 100,000s of customers.

This knowledge has given us a unique insight into the wants, needs and requirements of individual and group travellers, as well as management & employees.

In these podcasts, we are sharing this knowledge in easy-to-understand bit size episodes with aspiring and seasoned hoteliers/innkeepers.

New episodes are released every Thursday at 12 pm EST / 6 pm CET
Show more...
Entrepreneurship
Business
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Attracting Top Talent: Best Practices for Recruiting Hotel Employees | Ep. #335
Hospitality Property School
8 minutes
2 years ago
Attracting Top Talent: Best Practices for Recruiting Hotel Employees | Ep. #335
Recruiting hotel employees is an important process for any hospitality property and the right employees can make all the difference in the success of a hotel.

I will discuss the key steps you need to take.

The Role of Soft Skills in Recruiting Hotel Employees

In this episode, I will focus on the importance of soft skills, such as communication, teamwork, and problem-solving, in recruiting hotel employees. I will discuss how to identify and assess these skills during the hiring process and the impact they can have on the success of your hospitality property.

The hospitality property industry is centered around providing exceptional customer service to guests. To achieve this, properties need employees who possess a range of soft skills, such as communication, teamwork, problem-solving, and empathy.

While technical skills and experience are important, soft skills are what set apart outstanding hospitality professionals.

Continue reading, watching, or listening and I’ll explore the role of soft skills in hiring hotel employees and how to assess them during the recruitment process …

⇒ TO WATCH, READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:

https://keystonehpd.com/attracting-top-talent-best-practices-for-recruiting-hotel-employees-335

“The Guide to Owning & Operating a Hospitality Property – Successfully” course.
https://KeystoneHPD.com/Course

Get your copy of the “How to Improve Your Hospitality Properties Success” e-book?
https://keystonehpd.com/how-to-improve-your-hospitality-propertys-success

Get Your INNsider Tips
https://KeystoneHPD.com/INNsider-Tips

Join one of your private groups
https://keystonehpd.com/private-groups

Say hi on social
Facebook: https://www.facebook.com/KeystoneHPD

Twitter: https://twitter.com/KeystoneHPD

LinkedIn: https://www.linkedin.com/company/keystone-hospitality-development

Listen to The Hospitality Property School PODCAST here
https://www.keystonehpd.com/hospitality-property-school-podcasts

YouTube
https://youtu.be/3HDO6zfWB1c


A Division of Keystone Hospitality Property Development
Hospitality Property School
Hospitality Property School Podcast is written and produced by travel authorities that have come together with decades of hotel, resort, inn and bed & breakfast visitation experience. We have spent thousands of hotel nights in properties of all sizes and classes worldwide, conducting countless site inspections for a number of world-class tour and travel companies, as well as receiving feedback from 100,000s of customers.

This knowledge has given us a unique insight into the wants, needs and requirements of individual and group travellers, as well as management & employees.

In these podcasts, we are sharing this knowledge in easy-to-understand bit size episodes with aspiring and seasoned hoteliers/innkeepers.

New episodes are released every Thursday at 12 pm EST / 6 pm CET